okeplay Privacy Policy

1 Introduction

okeplay ("we", "us", "our") operates the online gaming platform at okeplay.vu, serving registered players in the Philippines. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when registering for and using the okeplay platform.

By creating an account at okeplay, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. This policy should be read alongside our Terms and Conditions.

2 Information We Collect

We collect personal information in two main ways — information you provide directly and information generated automatically through your use of the platform.

Information you provide directly:

• Full name, date of birth, and contact details (mobile number, email address)
• Government-issued identification documents submitted during KYC verification
• Payment information — including bank account details or registered e-wallet identifiers used for deposits and withdrawals in Philippine Peso
• Communications with the okeplay support team, including chat transcripts and emails
• Responsible gaming preferences — such as deposit limits or self-exclusion requests

Information collected automatically:

• Device type, browser version, and operating system
• IP address and approximate geographic location
• Session activity — games played, bets placed, login times, and session durations
• Transaction records — deposit and withdrawal history
• Cookies and similar tracking technologies (see Section 7)

3 How We Use Your Information

Your personal data is used for specific, legitimate purposes connected to operating the okeplay platform and fulfilling our obligations to you as a registered player.

We do not use your personal data for unsolicited third-party marketing. If okeplay sends you promotional communications about platform offers, these will relate to your own account activity and you can opt out through your account settings.

4 Legal Basis for Processing

okeplay processes your personal data on the following legal grounds:

• Contractual necessity — processing required to deliver the services you signed up for, including account management, game access, and payment processing.
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering (AML) requirements and KYC verification standards.
• Legitimate interest — processing for fraud prevention, platform security, and the safety of the wider player community.
• Consent — where you have explicitly opted in to specific data processing activities, such as receiving platform communications.

5 Data Sharing and Disclosure

okeplay does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your data in the following limited circumstances:

• Payment processors — Philippine bank transfer services and e-wallet providers require basic account information to process transactions. All payment data is handled in PHP.
• Identity verification services — third-party KYC providers may process your identification documents to verify your identity before withdrawal.
• Platform security and fraud detection — technical partners supporting fraud prevention may access session and device data on a need-to-know basis.
• Legal and regulatory requirements — we may disclose your data where required by applicable law, court order, or to cooperate with regulatory authorities.

6 Data Retention

We retain your personal data for as long as your okeplay account is active, and for a defined period after account closure. Retention periods are determined by:

• The nature of the data and the purpose for which it was collected
• Legal and regulatory obligations — for example, transaction records may be required to be retained for a specified period under anti-money laundering rules
• Active dispute or investigation — data relevant to an ongoing matter will be held until the matter is resolved

When data is no longer needed and no legal obligation requires its retention, it is securely deleted or anonymised in a manner that prevents re-identification.

7 Cookies and Tracking

okeplay uses cookies and similar technologies to operate the platform effectively, personalise your experience, and understand how the platform is used.

Types of cookies used:

• Essential cookies — required for the platform to function. These maintain your session, remember your login state, and support security features. These cannot be turned off.
• Analytics cookies — collect anonymised data about how players navigate the platform. This helps us improve the experience for all users. These do not identify you personally.
• Preference cookies — remember your account settings and preferences so you don't have to reconfigure them each session.

You can manage non-essential cookies through your browser settings. Disabling essential cookies will affect platform functionality. For mobile users accessing okeplay through a browser, your device's browser settings apply.

8 Your Rights

As a registered player at okeplay, you have the following rights in relation to your personal data:

• Access — you can request a copy of the personal data okeplay holds about you.
• Correction — if any of your personal information is inaccurate or out of date, you can request that it be corrected.
• Deletion — you can request that your personal data be deleted, subject to any legal retention obligations that apply.
• Restriction — you can request that we limit how we use your data in certain circumstances.
• Portability — you can request a copy of your data in a commonly used, machine-readable format.
• Withdrawal of consent — where processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, log in to your okeplay account and contact the support team through your dashboard, or reach us at [email protected]. We will respond within a reasonable timeframe.

9 Security Measures

okeplay takes the security of your personal data seriously. The technical and organisational measures in place include:

• SSL encryption — all data transmitted between your device and the okeplay platform is encrypted via SSL/TLS.
• OTP verification — sensitive account actions, including registration and withdrawal requests, require one-time password verification via your registered mobile number.
• Access controls — internal access to player data is restricted on a strict need-to-know basis. Staff handling personal data are subject to confidentiality obligations.
• Fraud monitoring — automated and manual monitoring systems detect and flag unusual account activity.

While okeplay implements reasonable security measures, no online platform can guarantee absolute security. If you believe your account has been compromised, contact our support team immediately.

10 Changes to This Policy

okeplay may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. When significant changes are made, registered players will be notified via their account contact details. The updated policy will be published on this page with a revised effective date.

Continued use of the okeplay platform after a revised policy is published constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

11 Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please get in touch with the okeplay team:

For the fastest response to account-specific privacy requests, log in to your okeplay account and contact support directly from your dashboard.